FAQ

Frequently Asked Questions

Find answers to common questions about Laiyunle products, shipping, returns, and ordering.

Products

Laiyunle offers magnetic screen doors and window screen products designed to help improve airflow while keeping insects out.

Yes. Our magnetic screen products are designed for simple installation and everyday convenience. Installation methods may vary depending on the product type and door or window frame.

Yes. Magnetic screen doors are especially convenient for households with children and pets because they allow easier hands-free entry and automatic closure.

Shipping

Orders are typically processed within 1–2 business days after payment is confirmed.

Estimated shipping time is 7–12 business days after the order has been shipped.

Yes. If tracking is available for your shipment, we will send it to you in your shipping confirmation email.

Returns & Refunds

We accept return requests within 30 days of delivery, provided the item is in acceptable return condition and proof of purchase is available.

Please contact us at laiyunle1@outlook.com with your order number and the reason for your request. Our team will guide you through the next steps.

If your order arrives damaged, defective, or incorrect, please email us with your order number and photos of the issue so we can assist you as quickly as possible.

Orders & Support

Email: laiyunle1@outlook.com

Phone: 13714499651

Address: Room 1212, Fulin Building, Bantian, Longgang District, Shenzhen, China

We usually respond within 1–2 business days.

Still need help?

If you still have questions, please contact us and our support team will be happy to assist you.

Email: laiyunle1@outlook.com

Phone: +8613714499651